Last Updated: December 11, 2025
Thank you for shopping with Tasawar Enterprises. We want you to have a smooth and satisfactory experience with every purchase. If you are not completely satisfied with your order, please review our Return and Refund Policy below.
1. Eligibility for Returns
We accept returns under the following conditions:
- The item must be in unused, original condition.
- The item must be in its original packaging, including all accessories, manuals, and components.
- A return request must be submitted within 30 days of receiving your order.
- Proof of purchase (order confirmation or receipt) is required.
Non-returnable items include:
- Gift cards
- Downloadable digital products
- Opened earphones, headphones, or hygiene-sensitive items
- Items damaged due to misuse, mishandling, or accidents not caused by us
2. Return Process
To start a return, please contact our support team at:
📧 Email: sales@tasawarenterprisesllc.com
📞 Phone: +1 304-408-3931
You must contact us before sending any product back. Unauthorized returns may not be accepted.
Once your return request is approved, you will receive instructions on where and how to send the item.
3. Return Shipping
- Customers are responsible for return shipping costs, unless the item arrived damaged, defective, or incorrect.
- We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.
4. Damaged or Defective Items
If you received an item that is damaged, defective, or not as described, please notify us within 7 days of delivery with photo/video evidence.
We will offer one of the following solutions:
- Replacement of the item
- Exchange for another product
- Full refund
5. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be:
- Processed back to your original payment method
- Issued within 7–10 business days after approval
Please note:
- Bank or credit card processing times may delay the appearance of the refund.
- Shipping fees (if any) are non-refundable, except in cases of damaged or incorrect items.
6. Exchanges
We accept exchanges for:
- Wrong color
- Wrong model
- Defective items
To request an exchange, contact us at sales@tasawarenterprisesllc.com with your order number and details.
7. Order Cancellations
You may cancel your order before it is shipped for a full refund.
Once an order has been shipped, it cannot be cancelled and must follow the standard return process.
8. Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank or card statement again.
- Contact your payment provider—processing may take extra time.
- If you still have concerns, contact us directly.
9. Contact Us
For all return or refund inquiries, please reach out to us:
Tasawar Enterprises
📧 Email: sales@tasawarenterprisesllc.com
📞 Phone: +1 304-408-3931
📍 Address: 30 N Gould St Ste #22916, Sheridan, WY, USA 82801